Shipping + Returns

Local Pick-up

If you are local to Richmond Virginia, you have the option to select ‘Local Pick-up’ from the shipping options. 

Event Tickets

When you purchase tickets to a VisArts event, you'll receive an e-mail confirmation with a PDF ticket attached. There's also an option to add the event to your Apple Passbook. Event tickets are not refundable but are transferable.

Gift Certificates

We process gift certificates the following business day after we receive your order. When we mail a gift certificate, we also include a print copy of our most current course catalog and a letter introducing the Visual Arts Center of Richmond to the recipient. We'll always mail the certificate directly to you unless you indicate the name and address of an alternate recipient in the "special comments" section at check out.

Gift certificates are good for one year from date of issue. They are transferable but are not refundable. No portion of a gift certificate can be redeemed for cash.